Shipping policy
Shipping Policy
Last updated: June 5, 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 3-5 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be delayed. We will notify customers of any significant delays.
Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Estimated delivery times:
- European Union: 3–10 business days
- International: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (if available).
Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the product or shipping price.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply if a package must be reshipped.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist in finding a resolution.
Contact Us
If you have any questions regarding shipping, please contact us